Site Terms & Conditions

Privacy Policy

This policy covers how we use your personal information that maybe collected when you visit our site or complete any of the forms on the site. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Billing Address
Email Address
Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.

Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.

Refunds Policy

You will have 5 business days from the date on which you first access (log in to) your virtual lab machine to request a refund. Please email service@vlabsystem.net to request a refund and include in your email your account/username, the course and college associated with the vlab machine and also state the reason for your refund request. Within 72 hours of receiving your request we will assign your a tracking# and email this number to you. Please reference this tracking# in any future communications regarding the refund.